If you are joining a Community Pharmacy and already have an NHSmail account you will need to ask the shared mailbox owner to add your account to the premises shared mailbox.
If your pharmacy already has three user accounts the shared mailbox owner will need to email your NHS England local area team with reasons for why more than three accounts are required and ask them if they are happy to approve your additional account. If your additional request is approved NHS England will need to email the Pharmacy national helpdesk at [email protected] stating that your additional account has been approved and ask for the account to be created. Again, you will need to provide your personal mobile phone number as your password will be sent to you via a text message.