When you view a delegate mailbox that you have been given permissions for, the mailbox will be displayed on the left side of the screen below the list of your own folders
Right click your name on the left side of the screen and select add shared folder
Although the instruction is to add a shared folder, this will actually add all of the folders within the mailbox that have been shared with you
Enter the name of the person whose mailbox you wish to view in the search bar and click add
- Regardless of whether permission has been granted, the person’s name will appear on the left side of the screen. You will only be able to open and view the additional mailbox if you have been given permission
- Depending on the level of permission granted, you may also be able to edit the mailbox
- If you have been given permissions to send emails from the mailbox, when doing so you will still be listed as the sender on behalf of the person to whom the mailbox belongs
- If you have not been given permissions to a folder that you need to access, you should contact the mailbox owner
Removing mailboxes
Right click the mailbox on the left side of the screen and click remove shared folder
Removing permissions to your mailbox
Right click on the relevant mailbox or folder name and select permissions
Select the mailbox or person you would like to remove and click the bin icon
When you have removed the permissions, click ok at the bottom of the window
Your mailbox name will still appear on the left side of the person’s Mail screen until they choose to remove it however they will not be able to access it
