Skype for Business File Transfer Guide

Skype for Business File Transfer enables users to send files to each other from an instant messaging conversation window.

Skype for Business File Transfer is not automatically enabled in each organisation. If you find that file transfer doesn’t work, please contact your Local Administrator who can raise the request with [email protected].

Sharing Files during a conversation

Files can be transferred by using ‘drag and drop’ option or by using‘ add attachments’ option.

Note: The file which needs to be shared must be saved locally before you can share it.

To share files by using drag and drop :

1. Open a conversation window in Skype for Business.
2. Drag and Drop a file into the conversation window from your computer.

Left-click the mouse on the file icon, hold and drag the file to the Skype for Business conversation window, then release.

The file will then be sent in the form of an attachment onto the chat window.

To share files by using Add Attachments

1.Click the Share Content button then click the Add Attachments tab

2. Select the file to transfer from File Explorer and click Open.

3. The file will then be sent in the form of an attachment onto the chat window.

Note: If you want to determine who is able to access the attachments, please use additional controls under ‘Manage Controls’ section in Skype for Business Audio and Video User Guide.

Sharing files during a meeting

Files can be transferred during a meeting by using Add Attachments. For more information, please refer to ‘Sharing files’ section in Skype for Business Audio and Video User Guide 

Frequently Asked Questions

Is File Transfer available in Instant Messaging conversations and Skype for Business Meetings?

What file types can I share using File Transfer?

You should always ensure that the files that you are sharing are being shared in line with your local policies. Further information, including blocked file types, is available in the Attachments Guide for NHSmail.

Is there a maximum file size that I can share?

The maximum file size for Skype For Business meeting attachments is 50 Mb. There is no maximum file size for files shared using the file transfer feature during an instant messaging conversation.

Are files shared through Skype for Business File Transfer auditable?

Files shared during Skype for Business Instant Messaging conversations cannot be retrieved, but are auditable. Files shared during Skype for Business meetings cannot be retrieved and are not auditable. You should always ensure that any clinical information shared via NHSmail is stored in the appropriate location as per your local data management policies.

Are there any additional considerations for clinical use?

The NHSmail Skype for Business Service is approved for clinical use. However, you should always ensure your use of the Service is within your local clinical communications and data management policies. When using the File Transfer features, you should consider:

•   Whether you are communicating with the intended recipient
•   Whether it is appropriate to share the information with the recipient(s)
•   Where files should be stored following download

You should always confirm receipt of information when sending and receiving files using theSkype for Business File Transfer features. The NHSmail Service is not a replacement for the clinical record. All clinically relevant information should be stored in your local clinical record system as per local policy.