Searching for items in your mailbox and moving junk emails

Searching for emails

Click Mail in the navigation bar at the top right of the screen

Select mail

If you know where the email you are looking for is located, select the appropriate folder or sub-folder on the left side of the screen; if you do not know it’s location, select Inbox

view of folders and sub folders

If you want to search for an email in a delegated mailbox, select that mailbox on the left side of the screen

Click on the search Mail and People search bar at the top of the screen and type in any identifying information, such as subject, recipient or any other keywords

use the search bar

Click on the magnifying glass icon to the right of the search bar

Select an option on the left side of the screen to further refine your search, such as only showing messages older than a week

use the filters to refine your search

If you select Entire mailbox, all of your folders will be searched. You can also search specifically within inbox, sent items, deleted items, drafts and any folders you have created

Click the cross in the search bar to return to the inbox

Handy Hint

You can further refine your search by using “To:”, “From:”, “Subject:”, “Cc:” and “Bcc:” in the search bar. For example, “From:Mary” will return all emails received from Mary, and “Subject:report” will return all emails with the word “report” in the Subject line.

Moving junk emails

If you believe an email from someone you know has incorrectly been flagged as junk and appears in your junk folder, you can move it to your inbox

Right click on the email in the junk folder, select Move from the drop down list and then select Moreselect move then more

Select the folder you would like to move the email to and click Move at the bottom of the window

The email will then be moved to that folder

Updated on 10/04/2019

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