Inbox Rules to manage email

Creating a new rule

You can use Inbox Rules to automatically manage emails as they arrive in your inbox. For example, move emails from a particular person straight into a specific folder, delete emails which have a specific word in the subject line, or redirect certain messages to someone else

Click on the settings icon at the top right of the screen and select Options

Click organize email on the left side of the screen and inbox rules will be automatically displayed

inbox rules will be displayed here

Click the plus icon at the top left of the screen and select the type of rule you would like to set up

Select rule type

Type the name of your new rule into the text box

It is advisable to make the name descriptive so it is easy to identify when multiple rules are set up

To add the first condition, click the downward arrow under the When the message arrives, and box

To add the first condition, click the downward arrow under the When the message arrives, and box

Select the first condition you would like to apply from the drop down list

drop down list of all conditions

For example, if you select “It was received from” you will be taken to a list of your contacts where you can select one or more names by clicking on the plus icon to the right of their name once you have searched for them

When you have finished creating the first condition, click OK at the top of the page

To add an action, select an option from the Do the following drop down list

do the following action list

For example, the first option in this list is “Move the message to folder” If you select this option, a pop up screen will appear where you can select a folder from your inbox to which the message can be moved

When you have finished creating the action, click ok

To add more conditions or actions to your rule, click More options towards the bottom of the window

When you have finished creating your rule, click save at the bottom right of the window

In the More options menu, you can also add exceptions to a rule. For example, there may be a specific sender that you do not want the rule you have created to apply to.

Refer to the User Guide for more information on how to prevent multiple rules being applied to the same message, such as changing the order of processing

If you are creating a rule that applies to particular people, you can select contacts from both the directory and your contact list

Turning off, editing and deleting a rule

To turn off a rule, deselect the box to the left of the rule

To edit or delete a rule, click on either the pen or the bin as appropriate above the ruleeither deselect, click on the pen or the bin

Refer to the User Guide for specific examples such as auto-forward and re-direct

Updated on 10/04/2019

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