What to do if your name changes
How to edit your name and update your email address if your name changes.
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What to do if you are moving to another Community Pharmacy Practice or leaving Community Pharmacy altogether
If you are leaving your Practice you will need to notify the shared mailbox owner who will remove your NHSmail account from the shared mailbox for the pharmacy that you are leaving. -
What to do if you are joining a Community Pharmacy
How to link your existing nhsmail account to a cou -
What to do if you forget your password
If you are unable to answer your security questions the helpdesk will use your mobile phone number to authenticate you. -
What to do if you are locked out of your account
If you are locked out of your nhsmail account check this guide. -
Help available to users
All NHSmail users can also contact the national helpdesk via [email protected] or call 0333 200 1133. -
What to do if you are a Locum Pharmacist
Locum pharmacist guide -
How to hide your mobile phone number from the NHS Directory
A mobile phone number needs to be provided when applying for an NHSmail account as temporary passwords are sent via...
