What to do if you forget your password
If you are unable to answer your security questions the helpdesk will use your mobile phone number to authenticate you.
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What to do if your name changes – Dentist
If your name changes for example, you get married and change your surname, you should contact the dentist administration team [email protected] via your nhs.net account. -
What to do if you are moving to another dental practice or leaving dentistry altogether
If you are leaving your practice you will need to notify the dentist administration team by emailing [email protected] from your practice’s shared mailbox. -
What to do if you are joining a dental practice and require an NHSmail account
If you do not have an NHSmail account you will need to ask someone in your new practice with access to the shared mailbox to send an email to [email protected] -
How to hide your mobile phone number from the NHS Directory
A mobile phone number needs to be provided when applying for an NHSmail account as temporary passwords are sent via... -
Registration routes
Organisations can choose from one of two authentication options for registration -
Registering locum dentists
Accounts can be requested on your behalf by the dental practice you work from the most frequently. Requests should be sent to [email protected] from the practice shared mailbox. Dentist user accounts can be linked to a shared mailbox for access, but it is not essential. -
Local Administration responsibilities
In the NHSmail service, the term Local Administrator (LA) means the resource that manages email accounts. -
Guide for Dentists using NHSmail
Guidance for Dentists using NHSmail
