What to do if you are locked out of your account
If you are locked out of your nhsmail account check this guide.
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How to log into your account
Once you have received your log-in details, go to www.nhs.net where you can access your email account and visit the support pages for help and guidance. -
How to hide your mobile phone number from the NHS Directory
A mobile phone number needs to be provided when applying for an NHSmail account as temporary passwords are sent via... -
What to do if your name changes
Name change for care -
What to do if you are moving to another social care provider or leaving social care altogether
If you are leaving your organisation you will need to notify the national administration service for social care providers by emailing [email protected], who will mark your NHSmail account as a ‘leaver’ -
What to do if you are joining a social care provider and require an NHSmail account
If you do not have an NHSmail account you will need to inform the shared mailbox owner for your new provider, this is likely to be the organisation’s manager or administrator
