Discover what roles and permissions are needed to administer the various types of accounts, lists and mailboxes.

How to create a shared mailbox

How to set mailbox permissions

How to view mailbox statistics

How to edit a shared mailbox as well as the organisational unit of a mailbox

How to transfer a shared mailbox

How to delete and restore a share mailbox

How to set up a mailbox delegate

How to give delegate access to your mailbox

A shared mailbox is the new terminology for what was previously referred to as a Generic Mailbox (GM). This is a Shared Mailbox Guide