This guide explains which browsers are supported by the standard and light versions and lists the feature differences between the two

If you are experiencing any performance issues whilst using NHSmail, one of the first steps of troubleshooting is to clear cookies and cached data from your browser history.

All users (non-transitioned and transitioned) accessing the NHSmail service using Internet Explorer (IE) 8 will be automatically directed to Outlook Web App (OWA) Light

If you experience any performance issues whilst using NHSmail, you may be asked by your Local Administrator or the NHSmail helpdesk to check which browser version (Internet Explorer, Chrome, Safari, Firefox) that your computer is running.

A shared mailbox is the new terminology for what was previously referred to as a Generic Mailbox (GM). This is a Shared Mailbox Guide

How to create customised templates

How to action items

This allows you to either change/update your outlook picture or delete it.

This guide has all the terminologies that are used in OWA

The guide will inform you about bulk actions in NHSmail