Guidance to help find your Local Administrator information.

The overview of the local organisation licensing requirements for NHSmail in England and Scotland.

How to manage NHSmail accounts if they need to be transferred into replacement organisation or removed from the service if your organisation is closing (ODS code has been closed) or merging with another.

Multi-Factor Authentication (MFA) provides an additional layer of security to your NHSmail account when signing in to NHSmail via a web browser.

Latest information on the NHSmail service including the re-introduction of anti-spoofing measures, unauthenticated Lightweight Directory Access Protocol (LDAP) access to be disabled, Business Continuity and Disaster Recovery (BCDR) testing, closed organisations, account management lifecycle, Skype for Business desktop control, local helpdesk contact details in ‘people finder’ and general service information and reminders.

Latest information on the NHSmail service including the re-introduction of anti-spoofing measures, unauthenticated Lightweight Directory Access Protocol (LDAP) access to be disabled, Business Continuity and Disaster Recovery (BCDR) testing, closed organisations, account management lifecycle, Skype for Business desktop control, local helpdesk contact details in ‘people finder’ and general service information and reminders.

If accounts get stuck in pending once being created please read this guide

Search times on portal taking a long time, this guide explains all

If an account locks it can take several minutes to reflect in the Portal