The guide informs you what spoofing is and how to prevent it.

How to reset a password for a user

This is a guidance document and outlines the actions that users and local administrators should take in relation to NHSmail accounts when a user joins and/or leaves an organisation.

To make sure that you don’t miss any emails that still need to be actioned, please regularly check the ‘Junk E-mail’ folder within your mailbox, including any shared mailboxes that you manage.

NHSmail is evolving to bring you the best digital collaboration tools possible, so we want to know how you use technology at work and where you would most like to see improvement in the digital services available to you.

Details of the all-user broadcast on GDPR can be found in the ‘GDPR’ section of the Portal

If accounts get stuck in pending once being created please read this guide

Time delay in removal of Shared Mailbox ownership rights notes

What to do when you log into NHSMail for the first time

All NHSmail users can also contact the national helpdesk via [email protected] or call 0333 200 1133.