General Guidance

How to raise a complaint or escalation

How to ensure your applications meet the supported NHSmail protocols

The overview of the local organisation licensing requirements for NHSmail in England and Scotland.

How to access the NHSmail service via your mobile device

The document shows technical guidance on the NHSmail Single Sign-On process.

Frequently asked questions (FAQs) about sub-domain branding of users' accounts.

Any use of XP, or indeed any other unsupported product, is done so at your own risk and has no guarantee that it will work with NHSmail.

Multi-Factor Authentication (MFA) provides an additional layer of security to your NHSmail account when signing in to NHSmail via a web browser.

Address book synchronisation allows third party organisations to access NHSmail Directory entries (user details) and copy them into their own internal Microsoft Active Directory (thus making them available to applications such as Microsoft Exchange).

NHSmail announcements are provided in an RSS feed which you can subscribe to through various RSS readers and tools like IFTTT...