• Microsoft Teams Enabled for all NHSmail Users

    End Users: As a result of the recent COVID-19 outbreak NHS Digital are introducing measures to support remote working across the NHSmail platform. This is in line with guidance from the Department of Health and Social Care, as the UK moves towards the delay phase of the COVID-19 outbreak. The…

  • Anti-spoofing – phase two

    14/05/2019 – We have implemented the second phase of anti-spoofing controls, redirecting spoofed emails sent from the Health and Social Care Network (HSCN) / Transition Network (TN – formerly known as N3) to users’ junk mailboxes.

  • INC10526413 – HSSI

    RESOLVED : Reported : 01/05/2019 12:25:00 : Users from several organisations have reported intermittent slow performance with OWA.

  • INC10458957 – HSSI

    CLOSED: Reported 25/04/2019 12:05:00 : Users from several organisations have reported intermittent slow performance with OWA.

  • Introduction of Dynamic Routing on NHSmail

    Introduction of Dynamic Routing at the NHSmail data centres There are two network changes planned for Tuesday 30 April 2019 and Thursday 2 May 2019 between the hours of 7:00pm and 11:00pm. There will not be an outage, however there may be a momentary loss in connectivity of around 20…

  • INC10311725 – HSSI

    CLOSED : Reported 13/04/2019 12:05 – A low number of users from different trusts are reporting intermittent issues with Outlook Web Access. Users are currently unable to use the ‘New’ or ‘Forward’ button and in some cases, unable to send emails. This issue is being investigated by the Accenture support teams.

  • INC10327292 – HSSI

    CLOSED : Reported 15/04/2019 10:15 : Users from different trusts are unable to access OWA. Error received : Something went Wrong.

  • Portal – Godwit Release

    A further Portal release named Godwit was implemented as planned on the evening of the 29/03/2019 with new features and bug fixes for the Portal and Hybrid Office 365 integration.

  • Portal – Firecrest Release

    The Firecrest release was implemented as planned on the 15/03/2019 with new features and bug fixes for Hybrid Office 365 integration.

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