Bulk edit allows administrators to save time by performing an action (e.g. password resets, deleting or disabling) on more than one user account at a time. For example: you may wish to delete or disable multiple accounts as part of a regular housekeeping process or reset multiple users’ passwords as part of a new starter process
To bulk edit user accounts:
1. Click Admin in the navigation bar at the top of the screen and select User Management from the drop down menu
2. Use the search box to find the accounts you wish to bulk edit
3. Tick the box to the left of the users’ Display Names
4. Click Bulk Edit at the top left of the screen
5. Click on the Action you want to carry out in the Actions box
Click Confirm to edit multiple accounts
Bulk edit of shared mailboxes and resource mailboxes can be performed only to transfer or delete the mailboxes
For information on the above actions, refer to the following section within this guide:
- Reset password: Resetting a password for a user
- Set Out of Office: Setting an Out of Office on behalf of a user
- Delete: Deleting and restoring an account
- Disable: Enabling and disabling an account
- Enable: Enabling and disabling an account
- Unlock: Unlocking an account
- Mark as Leaver: Marking a User as a Leaver
- Transfer: Transferring a user mailbox
You should be mindful that if you reset the password for multiple users in bulk, they will all receive the same temporary password. You must select ‘Change password on next login’ to ensure these temporary passwords are changed at the first opportunity by the user
The process for bulk editing is the same as when editing a single account. Once you have completed the action, a message will be displayed in the top right of the screen, confirming the success or failure for each account included in the bulk update. Refer to Notifications for guidance on what to do if an action is unsuccessful
