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NHSmail guide for organisations managed by the national administration service

Summary

This guide provides community pharmacies, dental practices, social care providers and dispensing appliance contractors (DACs) based in England with guidance on how to register for and get started with NHSmail, as well as what to do about any issues.

Document information and downloads

  • National administration service (NAS) contacts
  • Registering for NHSmail
  • How to log in to your account
  • Password requirements
  • What is a shared mailbox?
  • How to open a shared mailbox
  • Shared mailbox owners and permissions
  • Shared mailbox owner role
  • Shared mailbox permissions
  • What to do if your name changes
  • What to do if you are moving to another organisation or leaving your profession
  • What to do if you are joining a NAS-managed organisation and require an NHSmail account
  • What to do when ownership of a community pharmacy changes
  • What to do if you are a locum community pharmacist / dentist
  • Using Outlook Web App (OWA )
  • What to do if you forget your password or are locked out of your account

File type Adobe Acrobat Portable Document Format (.pdf)
File size 230 KB

Updated on 20/08/2021
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