Throughout the Refresh journey, you’ll receive the following three Countdown Comms. To find out more information, please check out the Local Admin Transition Guide.

Here’s what they’ll look like

1.  Getting Started:

You’ll receive this communication just prior to signal the start of migrations:

2. Upgrade Scheduled

You’ll receive this one to two weeks before upgrade is scheduled:

3. Upgrade Complete

You’ll receive this communication once the upgrade is complete: