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Security Pop-Up when launching Skype for Business Meetings

Issue Description: When a user clicks Join Skype Meeting from a meeting invitation, they are directed to meet.nhs.net which subsequently launches the Skype for Business desktop application or web application as appropriate. In some instances, a security log-in will pop up. The user will experience that they are unable to log in using their NHSmail credentials.

User Impact: The user may occasionally experience a security login pop-up when attempting to join a Skype for Business meeting. If the user attempts to log in, they will receive an error message.

Guidance for Users: Users should click Cancel when faced with the security pop-up pictured below. Once cancelled, the Skype for Business desktop application or web application should launch successfully.

Security Window

Updated on 09/04/2019

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