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Using Outlook Web App (OWA) with Internet Explorer 8 (IE8)

Issue Description: NHSmail users may experience reduced user interface performance whilst using the premium version of OWA with the IE8 browser via www.nhs.net. Refer to the Browser Version Guidance if you are unsure of which version you are using.

It is recommended that those users who still need to use the IE8 browser to access NHSmail make use of the OWA Light user interface to avoid encountering issues. Some functions are not available in OWA Light, such as access to Shared Folders. You can find more information on the available functions in OWA Light in the Browser Comparison Guide.

To Enable or Disable OWA Light with IE8:

  1.  Click on the Settings icon at the top right of the screen and select Display Settings

Settings in owa2. Select the ‘Outlook Web App version’ option then check the ‘Use the light version of Outlook Web App’ tick box.

OWA display settings

3. Finally, click on the ‘OK’ option at the top of the screen. You will then need to log out and log back into OWA to experience the light version.

Updated on 09/04/2019

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