1. Home
  2. Knowledge Base
  3. Known Issues
  4. General Issues & Guidance
  5. Wide search of ‘Contacts’ under Admin tab throws error

Wide search of ‘Contacts’ under Admin tab throws error

Issue Description: Users who administer a large number of contacts across multiple organisations can get an error when searching for contacts if their search isn’t narrow enough as the amount of data returned from the search is too large.

An example of the error message received is as follows:

Portal Error

Latest Update and Guidance: Narrowing the search using the Advanced search filters allows results to be displayed. For guidance on narrowing down the search, please see ‘Advanced Search’ section in the LA Admin Guide.

Updated on 09/04/2019

Related Articles

back to top