Finding a Local Administrator

Local Administrators (LA) are the prime contacts responsible for the administrative duties relating to your NHSmail account. For example, unlocking your account, setting up shared mailboxes and authorising distribution lists. You will usually contact your Local Administrator through your local IT support desk. You can find the names and contact details of all the Local Administrator(s) in your organisation by using the Get Help. You can find the names and contact details of all the Local Administrators in another organisation by using the People Finder in the NHSmail Portal.

Finding a Local Administrator in your organisation

To find the details of your Local Administrator:

1. Log into the NHSmail Portal at www.nhs.net

2. Click Help and then click on My Organisation

 

 

A list of Local Administrators who work at your organisation will be displayed

 

 

To retrieve the contact details of your Local Administrator:

 3. Click on the name of the Local Administrator you wish to contact

Their email address, Local Support Telephone, Mobile, Pager, Fax numbers and Web page will be displayed on the Get in Touch section

Finding a Local Administrator in another organisation

You can use People Finder to find the details of the Local Administrator in another organisation. For example, if you are leaving an organisation and you need to contact the Local Administrator of the new organisation. Or if you work across different organisation(s) and need to contact their Local Administrators.

1. Log into the NHSmail Portal at www.nhs.net

 2. Click People Finder in the navigation bar at the top of the screen

 

 

  3. Type the name of the Organisation you wish to search for into the search    box and click the magnifying glass.

You can use the Advanced Search to narrow down the search. Refer to the Advanced Search section for more information on using this feature. After the search results are displayed, follow Step 4-6 below to find the details of Local Administrators who work in the organization.

 4. Click on the name of the contact to open the NHS Directory entry

 

5. Click on your Organisation’s Name

 

A list of Local Administrators who work at the organisation will be displayed

 

To retrieve the contact details of the Local Administrator :

6. Click on the name of the Local Administrator you wish to contact

 

Their email address, Local Support Telephone, Mobile, Pager, Fax numbers and Web page will be displayed on the Get in Touch section